COVID-19 Latest Update

You'll find our latest COVID-19 updates in the links below. If you have any questions, please reach out to your Village Manager.


The Government announced on Monday 8 November that Auckland would move into Alert Level 3 - Step Two, with the easing of some restrictions from 11:59pm, Tuesday 9 November 2021.

From Wednesday 10 November:

  • People can connect with loved ones outdoors with more than two households at a time, up to a maximum of 25 people.
  • Retail shops can reopen – provided face coverings are worn and customers keep 2 metres apart.
  • Public facilities (e.g. libraries, museums and zoos) can reopen - provided face coverings are worn and visitors keep 2 metres apart.

Parts of Waikato will remain at Alert Level 3 Step 2.

Settings for both Auckland and parts of Waikato will be reviewed on Monday 15 November 2021.

Just a reminder that at Alert Level 3, all our residents are still required to wear a mask at all times when outside their home and to maintain social distancing from other people, not in their household bubble.

Village Life During Alert Levels

For answers to questions relating to village life, please head to our FAQ pages:

For more details about what the Alert Levels mean for you, please visit the Governments COVID-19 website.

Other helpful links:

What our residents say

A few words about life in Arena Living Villages during New Zealand's COVID-19 lockdown.

The staff are incredible, I can't praise them enough for the way they have adapted to the restrictions and gone out of their way to make things easier for us. Come medal time they should all get a gold. - James


No words can describe the wonderful team here… They all went the extra mile and I am forever grateful. - Iris


The emails, phone calls, little gifts and cheerful waves from staff as they go about their business or deliver groceries were great. - Michael

COVID-19 Historical Updates

Previous resident communications relating to COVID-19 Government announcements.