Our team

At Arena Living, our residents always come first. Our experienced team strive to help residents live life to the fullest.

Ian Shipman

Ian Shipman

Knightsbridge Village Manager

“Knightsbridge is more like a small suburb than a village. The residents here are very independent – it’s a true lifestyle village.

I spent over 20 years in hospitality and hotel management before joining the retirement industry in 2016. I really enjoy being part of a progressive and expanding sector.

The best thing about my job is that there is a lot of variety. No two days are ever the same! I also enjoy the genuine appreciation you get from residents when you help them out. It reminds me that no matter how small the gesture might be, it makes a massive deal to someone else’s life.

I love spending time outdoors, especially the beach in summer. I have just discovered camping with the family and we love it”.


George Smith

George Smith

Mayfair Village Manager

“I’m lucky enough to be the village manager at Mayfair Village which has a wonderful community spirit and appreciative residents.

My background is a bit of a mixed bag – I’ve worked in marketing, print production, and hospitality. My previous position was as a village manager at another retirement village down south.

I work with fantastic people here. The residents and my team of staff make me look forward to coming to work. The best thing about this job is that every day you go home feeling good. I love making the residents smile and knowing I have made a difference.

As some of the residents may know, my other passions are motorbikes and cars. I’m also a bit of a foodie and I love cooking.”


Vicky Knipe

Vicky Knipe

Mt Eden Gardens Village Manager

“Mt Eden Gardens has it all: size, location, character . . . the list goes on. However, there is no question about it – the residents and my team are the best part! Because we are such a small Village, we really get to know each other. It feels like one big extended family. It really is home and as we all know, there is no place like home.

I started in Tauranga in the hospitality industry in 2009 with a key focus on improved customer service and kitchen management. When I moved to Auckland in 2013, I gravitated towards the retirement industry and haven’t looked back.

It is a very rewarding job, making a difference and contributing to a great retirement experience for all of our residents.”


Clare Eccles

Clare Eccles

Ocean Shores Village Manager

“Having worked for over 20 years in the hospitality and hotels industry, I bring a wealth of knowledge in customer service and relationship building to Ocean Shores Village. 

The best part of my role is the privilege of seeing the residents enjoy their life, with support from the team when needed. I enjoy taking the time to get know residents and to listen to the stories that make up their lives.

When not around the village, I enjoy spending time with my family and getting out exploring our beautiful region and country."


Hayley Schnell

Hayley Schnell

Parklane Village Manager

Parklane Village is truly a community like no other, with friendly, vibrant residents and a beautiful neighbourhood setting. It’s a great place to live and work, with something happening here every day that puts a huge smile on my face!


Residents and their visiting families often remark about the lovely sense of spaciousness here, from the landscaped gardens and green areas to the well-appointed villas and serviced apartments. There are so many opportunities to socialise and meet interesting people, enjoy the facilities and lead an active life. As well as working in a number of roles in the retirement sector, I’ve also spent significant time in tertiary education management, and so have really covered the spectrum of life stages! It’s great to be here with the Arena team, to make Parklane the best place to live and flourish for our wonderful residents.


Bob Kent

Bob Kent

Peninsula Club Village Manager

“My favourite thing about Peninsula Club is the warm and caring environment. The residents and the staff here have such a great relationship.

I started in this industry way back in January 1990. I’ve held a number of management positions over the years, ranging from supplying building materials to managing a team of superannuation consultants to project management with a large property company. I always thoroughly enjoyed working in retirement villages so it’s great to have come back to it again.

What I love about this job is seeing residents visibly enjoying their retirement in this beautiful location.

When I’m not at the Village, I’m at home where I enjoy spending time with family and friends.”